AI Agent Engineering · Process Automation

AI Agents That Actually
Run Your Business Processes.

We design, integrate, and deploy production AI agents that work across your existing systems, APIs, data, and enterprise applications — automating the operational work your teams do every day.

// Built for real operations. Designed for security, control, and human oversight.

agent_run.trace
production
  1. 01

    Employee / Customer

    request

  2. 02

    AI Agent

    understand + plan

  3. 03

    Business Logic

    rules + policy

  4. 04

    APIs · Data · Enterprise Systems

    tools

  5. 05

    Human Approval

    when required

  6. 06

    Action

    completed work

// every step logged · permissions enforced · approvals honored

The Problem

Your Best Processes Still Depend on Too Much Manual Work

Critical business processes often require employees to move between emails, spreadsheets, databases, internal tools, and enterprise applications just to complete a single task.

AI agents can change that. We build agents that understand the request, retrieve the right information, use your existing tools, follow your business rules, request approval when necessary, and complete the work.

  1. Request
  2. Understand
  3. Retrieve
  4. Decide
  5. Approve
  6. Act
  7. Audit

Capabilities

From Manual Workflow to Production AI Agent

// AUTOMATE · INTEGRATE · MODERNIZE · OPERATE

01

Automate

Turn repetitive operational workflows into intelligent, automated processes.

  • Email processing
  • Document workflows
  • Operations tasks
  • Data entry
  • Reconciliation
  • Internal requests
02

Integrate

Connect AI agents to the systems where your business already operates.

  • Internal APIs
  • Databases
  • SAP
  • Salesforce
  • Workday
  • ServiceNow
  • Microsoft 365
  • Custom applications
03

Modernize

Transform existing chatbots, assistants, scripts, and automation into modern AI agents.

  • Legacy chatbot modernization
  • Existing workflow modernization
  • Assistant-to-agent migration
  • API modernization
  • Agentic workflow redesign
04

Operate

Keep production agents reliable after launch.

  • Agent monitoring
  • Evaluation
  • Workflow optimization
  • Failure analysis
  • Prompt/model improvements
  • Integration monitoring
  • AgentOps

Solutions

Agents Built Around Real Business Work

Payment Operations Agent

Investigates payment exceptions across transaction systems, customer data, policies, and operational tools — then recommends or executes the appropriate resolution with human approval where required.

Agent workflow

  1. Payment Exception
  2. Investigate
  3. Policy Check
  4. Recommendation
  5. Approval
  6. Resolution

Procurement & Invoice Agent

Investigates invoice and purchase-order exceptions across procurement systems, vendor data, contracts, and business policies.

Agent workflow

  1. Invoice
  2. Purchase Order
  3. Vendor
  4. Policy
  5. Exception Analysis
  6. Approval
  7. Resolution

AI Operations Agent

For growing businesses that want automation without a large enterprise software stack. Connect email, internal APIs, databases, CRM systems, documents, and business applications using AI agents and workflow automation.

Agent workflow

  1. Email / Request
  2. AI Agent
  3. n8n Workflow
  4. Internal API / Database / SaaS
  5. Action

Legacy AI Modernization

Turn existing chatbots, assistants, and automation into production AI agents without throwing away previous technology investments.

Agent workflow

  1. Legacy Assistant
  2. Assessment
  3. Modernization
  4. Agent
  5. Enterprise Integration
  6. Evaluation
  7. Production

Who We Work With

From Growing Companies to Complex Enterprises

Growing Businesses

You don't need SAP or a massive enterprise technology stack to benefit from AI agents.

We can connect agents directly to:

  • Email
  • CRM
  • Internal APIs
  • Databases
  • Documents
  • Google Workspace
  • Microsoft 365
  • Slack
  • Existing SaaS tools

Using technologies such as n8n and custom APIs behind the scenes.

Automate a Workflow

Enterprise

Deploy agents across complex enterprise environments with security, governance, integrations, and human oversight.

We support environments involving:

  • SAP
  • Workday
  • Salesforce
  • ServiceNow
  • Microsoft
  • IBM
  • Custom enterprise applications

Designed for access control, auditability, and human approval where it matters.

Deploy Enterprise Agents

How It Works

From Workflow to Production

// DISCOVER → DESIGN → BUILD → DEPLOY → OPERATE

  1. 01

    Discover

    Identify repetitive, expensive, or slow business processes where agents can create measurable value.

  2. 02

    Design

    Map the workflow, systems, APIs, business rules, permissions, risks, and human approvals.

  3. 03

    Build

    Engineer the agent, tools, integrations, knowledge sources, and automation workflows.

  4. 04

    Deploy

    Test, evaluate, secure, and deploy the agent into the real business environment.

  5. 05

    Operate

    Monitor performance, improve workflows, evaluate outcomes, and expand automation over time.

Technology

Built Around Your Technology — Not Ours

Your AI strategy shouldn't require replacing the systems that already run your business. We build agents around your existing technology.

Agent Platforms

  • IBM watsonx Orchestrate
  • Microsoft Copilot Studio
  • ServiceNow AI Agents
  • Salesforce Agentforce

Automation

  • n8n
  • Workflow orchestration
  • Custom automation

Enterprise Systems

  • SAP
  • Salesforce
  • Workday
  • ServiceNow
  • Microsoft 365

Engineering

  • REST APIs
  • MCP
  • PostgreSQL
  • Python
  • FastAPI
  • OAuth / OIDC
  • Docker

AI

  • Enterprise LLMs
  • RAG
  • Tool Calling
  • Structured Outputs
  • Agent Evaluation

Platform-flexible by design.

We recommend technology based on your existing environment, requirements, security needs, and business process — not because we're tied to one vendor.

Governance

Agents Need More Than Intelligence

Production AI agents need clear boundaries, permissions, visibility, and accountability.

Human Approval

Require people to approve sensitive or high-impact actions.

Access Control

Agents operate only within explicitly authorized systems and permissions.

Auditability

Maintain records of important agent actions and workflow decisions.

Evaluation

Test agent behavior against expected outcomes before and after deployment.

Observability

Monitor failures, integrations, performance, and agent behavior.

Business Rules

Combine AI reasoning with deterministic controls where reliability matters.

Services

Start Small. Prove Value. Scale What Works.

01

AI Workflow Assessment

Identify the best opportunities for AI-agent automation and develop an implementation roadmap.

Starting at $5,000

02

AI Automation Sprint

Rapidly automate one high-value workflow using AI, APIs, data, and workflow automation.

Starting at $7,500

03

AI Agent Pilot

Design and deploy a production-oriented AI agent around one meaningful business process.

Starting at $25,000

04

Enterprise Agent Deployment

Multi-system AI agent implementations involving enterprise applications, security, governance, and complex integrations.

Starting at $75,000

05

Managed AgentOps

Ongoing monitoring, evaluation, optimization, integration support, and expansion of deployed agents.

Starting at $5,000/month

Final pricing depends on workflow complexity, integrations, security requirements, and deployment environment.

Macro detail of a brushed aluminum server blade with blue indicator lights

About

Enterprise Engineering Experience Behind Every Agent

Taolak Technologies LLC is founded by an experienced software engineering leader with roughly 15 years of software engineering and technology experience and an M.S. in Computer Science.

Agents are engineered the way production software is engineered — around real systems, real permissions, and real operational constraints.

  • Engineering leadership
  • Enterprise software development
  • Payment technology
  • Financial services
  • Real estate technology
  • Price intelligence and data platforms
  • SAP exposure
  • API and systems integration
  • AI-powered applications and agents

What's One Workflow Your Team Shouldn't Be Doing Manually?

Show us the process. We'll help you determine whether an AI agent can automate it, what systems it needs to connect to, and what it would take to put it into production.

Contact

Tell us about the process.

A few details are enough to scope an AI Workflow Assessment. We'll respond with an honest read on whether an agent is the right answer.

Prefer email? Reach us at taolaktech@gmail.com.